These guidelines reflect how RespondConnect handles conduct and safety today and may be updated as the service grows. Questions: legal@respondconnect.com.
1. Verified identity
RespondConnect is a real-identity network. Don't misrepresent who you are, impersonate another person, or share your account. A verifying member at your department confirms your identity; keeping it accurate is a condition of access.
2. Child safety (zero tolerance)
Child sexual abuse material (CSAM) and any content or conduct that sexually exploits or endangers a minor are strictly prohibited. We act on apparent CSAM immediately: the account is terminated, the material is preserved as required by law, and it is reported to the National Center for Missing & Exploited Children (NCMEC) and law enforcement, overriding our normal deletion and retention practices. Do not download, copy, or share such material. Report it immediately, and if a child is in immediate danger, contact emergency services.
3. Prohibited conduct
Also strictly prohibited: harassment, threats, discrimination, or bullying; doxxing or sharing others' private information; spam, advertising, or vendor solicitation; impersonation; and posting unlawful, explicit, or harmful content. Do not attempt to access data or accounts that aren't yours, or to circumvent moderation or access controls. The peer-support space is protected; bad-faith use of it is a serious violation.
4. Protect people and cases
Do not post personal information that could endanger someone (home addresses, plates, family details) or case-sensitive material that could compromise an investigation, a prosecution, or a person's safety. When in doubt, leave it out.
5. Marketplace and solicitation
Buy, sell, and trade in good faith. No fraud, no off-policy solicitation, and no listing of items your agency or the law restricts (for example, regulated equipment or credentials). Follow your department's own rules on outside activity.
6. Reporting and moderation
Every post, listing, message, and comment has a Report option. Reports route to your agency's moderators, who can remove content, lock threads, place holds, or escalate to the platform safety team; the most serious content (such as illegal material) is escalated automatically. Repeated or coordinated reports can auto-hide content pending review.
7. Consequences
Violations can lead to content removal, a temporary hold on your access, suspension, or referral to your agency, and, where required, to law enforcement. Safe-space policy (peer support, anonymous polls) is set by the platform and cannot be overridden by an agency.